GCTV has been made aware that channel 20 is playing back in black and white. We have contacted Tightrope to resolve the issue.
In the course of troubleshooting we were also informed that some of the issues we are experiencing may be caused by power fluctuations at the head end. We are looking into replacing our power supply unit in the hopes that this will prevent future issues.
If any further playback issues are observed we would greatly appreciate hearing from you. Date, channel, program affected and time are all good details to have. It cannot be ruled out that there are other underlying technical issues beyond the power supply issue so feedback from our viewing public is important in pinpointing what is going on.
GCTV is working to resolve this issue as quickly as possible, especially on the heals of a busy fall season! If you have any questions, concerns or information please email us at firstname.lastname@example.org
Thank you for your patience and continued support.